FRAUD 360
Get a 360° governance of fraud management processes
Fraud Management: The Business Issue
Preventing fraud represents a necessity from which no organization can escape: due to continuous technological evolutions that create new and ever-changing touchpoints between the company and its clients (eg. payment tools and online banking platforms in the financial services industry, or landline and mobile communications in Telco), and the moltiplication of threats related to these touchpoints, defending both the Company and the Client becomes a more and more complex challenge.
Effectively addressing fraud means being able to monitor all banking operations over all channels, payment in virtual stores, or telephone providers’ communications with an analytical approach, allowing for real-time decision-making depending on whether the operation is authentic or not. All this while maintaining an agile user experience for end users who honestly use the services offered by the company, blocking any fraud attempt while reducing false positives to a minimum.
Fraud 360 is a platform that orchestrates data and workflows across the different anti-fraud systems, platforms and tools in use, in accordance with the most widely recognized industry standards. The result is a powerful Fraud Governance solution that, through advanced case management and automation, helps the anti-fraud team monitor and manage fraud prevention and counter fraud activities .
Fraud 360 simplifies data collection, correlation and reporting, enabling the operators to easily analyze millions of data points and streamlining fraud investigation activities and, through fraud intelligence automation, allows the blocking of suspicious activities with little to no human intervention.
INTEGRATED FRAUD MANAGEMENT
FRAUD INVESTIGATION
• Advanced search through filters and clusters
• Mass closing of cases
• Alerting on fraudulent or suspicious events
• Events and cases correlation with external sources (IP/Account in blacklist, greylist, whitelist, etc...)
• Integration via web services
• Mass closing of cases
• Alerting on fraudulent or suspicious events
• Events and cases correlation with external sources (IP/Account in blacklist, greylist, whitelist, etc...)
• Integration via web services
FRAUD OPERATIONS
• Monitoring and management of the progress of Fraud Prevention activities
• Statistics on team operations
• Incident management
• Processing times and resources load
• Statistics on team operations
• Incident management
• Processing times and resources load
FRAUD INTELLIGENCE
Compromised Bank Accounts and Payment Cards
• Blacklist” and “Greylist” distribution with Anti-fraud platforms
• Investigation process and fraud prevention
• Evidence of records
• Blacklist” and “Greylist” distribution with Anti-fraud platforms
• Investigation process and fraud prevention
• Evidence of records
FRAUD ANALYTICS
• Perform statistical analysis
• Analyze genuine and fraudulent transactions
• Identify possible fraud patterns and feed the learning level
• Data Modeling to create Reports
• Analyze genuine and fraudulent transactions
• Identify possible fraud patterns and feed the learning level
• Data Modeling to create Reports
REPORTING &DASHBOARDING
• Executive Reporting
• Reporting & Deep Analysis
• Meta-Information Management
• Case Collection
• Reporting & Deep Analysis
• Meta-Information Management
• Case Collection
MAIN FEATURES
FRAUD GOVERNANCE
• Customizable Dahsboards for analyzing trends on fraud
• Anti Fraud performance analysis
• Filtering, Grouping and correlation of fraud data
• Integration with external and internal blocking services to get a summary of all blocked transactions
• User behaviour analysis through standard and georeferential widgets
• Case prioritization and intervention queue
• Advanced management, enrichment and customization of the case information
• Automated creation of reports at different detail level and in several formats according to the needs of the antifraud team
• Anti Fraud performance analysis
• Filtering, Grouping and correlation of fraud data
• Integration with external and internal blocking services to get a summary of all blocked transactions
• User behaviour analysis through standard and georeferential widgets
• Case prioritization and intervention queue
• Advanced management, enrichment and customization of the case information
• Automated creation of reports at different detail level and in several formats according to the needs of the antifraud team
FRAUD OPERATIONS
• Case Manager Activities summary: monitoring of the status of fraud case management by analysts and operators
• Transaction Monitor and Case Manager: Fraud 360 can gather and manage information coming from different antifraud technologies
• Internal process integration: thanks to Fraud360's workflow management feature, it is possible to integrate external services in specific phases of the Fraud Management process
• Transaction Monitor and Case Manager: Fraud 360 can gather and manage information coming from different antifraud technologies
• Internal process integration: thanks to Fraud360's workflow management feature, it is possible to integrate external services in specific phases of the Fraud Management process
FRAUD PREVENTION
• Customer Multi-device checking: Analysis and recognition of patterns in the device used by the customer
• Customer New Phone Number checking: monitoring of customer profile editing operation that can be linked to suspect fraudulent activities
• Antiphishing management and reporting: automated phishing website analysis based on image recognition (OCR) and Machine Learning components
• Phishing Website takedown: integration with reactive tools for takedown of phishing websites
• Transaction Monitoring rules tuning: analysis and improvement of transaction monitoring and risk assessment platform rules
• Ex-post Analysis for continuous rule improvement: analysis and research on data history for further and continuous tuning and optimization of fraud and risk engines
• Customer New Phone Number checking: monitoring of customer profile editing operation that can be linked to suspect fraudulent activities
• Antiphishing management and reporting: automated phishing website analysis based on image recognition (OCR) and Machine Learning components
• Phishing Website takedown: integration with reactive tools for takedown of phishing websites
• Transaction Monitoring rules tuning: analysis and improvement of transaction monitoring and risk assessment platform rules
• Ex-post Analysis for continuous rule improvement: analysis and research on data history for further and continuous tuning and optimization of fraud and risk engines